by Jordan Mulford | Feb 3, 2023 | Philanthropy, Press Releases
WATERLOO, IA – Leader Valley is excited to announce a new Leadership & Legacy Scholarship for Minority Students that will benefit high school students throughout the Cedar Valley with plans to attend college. Established by CBE Companies (CBE) Owner and Chairman...
by Jordan Mulford | Jan 29, 2023 | Social Moderation, Social Monitoring
Whether businesses have one or many social media accounts, ensuring positive customer experience (CX) is a necessity — no matter what channel. Because social media often serves as the entry point for customers, it’s necessary to employ some form of social monitoring....
by Jordan Mulford | Jan 20, 2023 | DEI
Local non-profit Embracing Exploration launches the ‘Black Excellence HBCU Tour’ offering area students an opportunity to experience and explore educational opportunities while celebrating their heritage and inspiring greatness. CBE’s Madelyn Ridgeway, Director of...
by Jordan Mulford | Dec 21, 2022 | Communication, Customer Service, Leadership
Author: Erica Parks, CBE President and CEO Taking a moment to celebrate our CBE community As 2022 is drawing to a close, I’d like to slow down for just a bit to reflect on the incredible year we had at CBE. Diversity helps us to connect deeper with the clients...
by Jordan Mulford | Nov 29, 2022 | Healthcare, Technology
Medical debt collection is a rising concern driven by rising healthcare costs which have been escalating for years. Healthcare debt is one of the biggest – if not the biggest – sources of debt for many Americans. The Consumer Financial Protection Bureau (CFPB), which...
