by Jordan Mulford | Dec 21, 2022 | Communication, Customer Service, Leadership
Author: Erica Parks, CBE President and CEO Taking a moment to celebrate our CBE community As 2022 is drawing to a close, I’d like to slow down for just a bit to reflect on the incredible year we had at CBE. Diversity helps us to connect deeper with the clients...
by Jordan Mulford | Oct 11, 2022 | Communication
Originally labeled as the Great Resignation, experts are now calling it the Great Reshuffle. Trends show people are trading up. No matter what you call it, the Great Resignation, the Great Renegotiation, the Great Rethink, or the Great Reshuffle, workers (in...
by Jordan Mulford | Sep 28, 2022 | Communication
Amid worldwide uncertainty, CBE is deliberately different. While other companies face rapid change at almost every level of the organization, CBE is focused on its continuity and resilient efforts to align corporate strategy with corporate culture. We can’t...
by Jordan Mulford | Sep 23, 2021 | Communication, Customer Service, Finance and Accounting, Government and Higher Education
Financial challenges during any unprecedented time will land at the office of where the unpaid receivables live: the collections department. Call it any other name—accounts receivable office, the office of student accounts, business office, or customer service—the...
