CBE Companies
Trusted Provider of Call Center Services
Welcome to your one-stop solution for all contact center needs. CBE Companies specializes in providing a comprehensive range of services, from seamless call center services to accounts receivable management (ARM). Whether you’re looking to improve customer interactions, enhance operational efficiency, or manage receivables more effectively, we have the expertise and technology to help your business succeed.
Partner with us to experience the convenience of having all your contact center solutions under one roof, tailored to meet your specific requirements.
Looking for a partner that recognizes smarter working solutions and can adapt to the dynamic digital landscape? Optimize your operations by integrating, automating, or outsourcing front and back-end processes, from customer service to collections, or any other outsourcing need. Streamline your customer experience across all platforms, everywhere.
Business Process
Outsourcing
Looking for a partner that recognizes smarter working solutions and can adapt to the dynamic digital landscape? Optimize your operations by integrating, automating, or outsourcing front and back-end processes, from customer service to collections, or any other outsourcing need. Streamline your customer experience across all platforms, everywhere.
Accounts Receivable Management
For decades, CBE Group has been a trusted provider of first and third-party call center and advanced recovery solutions that are designed to deliver quick results while preserving your reputation with customers. Partner with us to meet the specific needs of your business, aiming to exceed your goals and improve upon past collection efforts.
Real People • Real Problems • Real Solutions
Why Choose CBE Companies?
When you choose CBE, you’re not just choosing a service or product; you’re choosing a partner dedicated to excellence, driven by integrity, and committed to fostering positive outcomes for everyone involved. Let’s redefine success together, building on a foundation of satisfaction and unwavering commitment to doing the right thing.
Our Process Starts with You
We believe that the best solutions are those tailored specifically to your needs. We take the time to understand the unique challenges and goals of your business, and that starts with listening to you. This approach allows us to provide personalized, effective solutions that drive your business forward.
We do the Work
We’ve empowered organizations from customer-focused firms to high-tech industries to innovate and grow. Our mission delivers transformative, automated solutions worldwide, so you can focus on what matters most—growing your business. Trust us to manage the details while you reap the rewards.
Blog
Stay Informed
Keep up with the latest insights from CBE Companies with our blog.
Unleashing the Power of Human Interaction: Let CBE be Your Voice
Today’s world seems to have changed into one of rising customer service expectations but frustrating results. Businesses promise customers the moon in terms of fast and convenient customer service, and then fail to deliver on that expectation. In an abyss of wait...
CBE’s CEO, Erica Parks, Recognized as Call Center Outsourcing CEO of the Year 2023
CEDAR FALLS, IA – CBE Companies, a leading global business process outsourcing provider, is proud to announce that it’s esteemed CEO, Erica Parks, has been honored with the prestigious Influential Businesswomen Award. The award, presented by Acquisition International...
CBE Companies: Providing Exceptional Patient Care Amidst Inflation
The Impact of Inflation in Healthcare As healthcare costs rise, patients face increased financial burdens, particularly with medical debt. Healthcare debt can significantly strain individuals and families given the rising cost of drugs, medical equipment, and...
Five Qualities of a Successful Customer Care Agent
Industry-leading businesses understand the importance of quality customer service. The role of a customer service agent is more than just an entry level position, they are the voice of the organization. Their skills and decisions determine your customer’s overall...
How We Do It
Right-Channel Customer Service
Award-Winning Training
Post-Call Satisfaction Surveys
Executive Sponsorship
High-Value Analytics
Regulatory Compliance
Looking for a place where your skills can thrive? Explore a world of opportunity with us! Visit our Careers page to discover the various positions available, learn about our culture, and find out how you can contribute to our success. Come be a part of our growing team – your future awaits!
Ready to Get Started?
Let's Talk Business.
