CBE Companies
Trusted Provider of Call Center Services
Welcome to your one-stop solution for all contact center needs. CBE Companies specializes in providing a comprehensive range of services, from seamless call center services to accounts receivable management (ARM). Whether you’re looking to improve customer interactions, enhance operational efficiency, or manage receivables more effectively, we have the expertise and technology to help your business succeed.
Partner with us to experience the convenience of having all your contact center solutions under one roof, tailored to meet your specific requirements.
Looking for a partner that recognizes smarter working solutions and can adapt to the dynamic digital landscape? Optimize your operations by integrating, automating, or outsourcing front and back-end processes, from customer service to collections, or any other outsourcing need. Streamline your customer experience across all platforms, everywhere.
Business Process
Outsourcing
Looking for a partner that recognizes smarter working solutions and can adapt to the dynamic digital landscape? Optimize your operations by integrating, automating, or outsourcing front and back-end processes, from customer service to collections, or any other outsourcing need. Streamline your customer experience across all platforms, everywhere.
Accounts Receivable Management
For decades, CBE Group has been a trusted provider of first and third-party call center and advanced recovery solutions that are designed to deliver quick results while preserving your reputation with customers. Partner with us to meet the specific needs of your business, aiming to exceed your goals and improve upon past collection efforts.
Real People • Real Problems • Real Solutions
Why Choose CBE Companies?
When you choose CBE, you’re not just choosing a service or product; you’re choosing a partner dedicated to excellence, driven by integrity, and committed to fostering positive outcomes for everyone involved. Let’s redefine success together, building on a foundation of satisfaction and unwavering commitment to doing the right thing.
Our Process Starts with You
We believe that the best solutions are those tailored specifically to your needs. We take the time to understand the unique challenges and goals of your business, and that starts with listening to you. This approach allows us to provide personalized, effective solutions that drive your business forward.
We do the Work
We’ve empowered organizations from customer-focused firms to high-tech industries to innovate and grow. Our mission delivers transformative, automated solutions worldwide, so you can focus on what matters most—growing your business. Trust us to manage the details while you reap the rewards.
Blog
Stay Informed
Keep up with the latest insights from CBE Companies with our blog.
CBE Companies: Where ‘Doing the Right Thing’ Meets Inclusion and Becomes a Company-Wide Initiative
CBE’s weaves Diversity, Equity, and Inclusion (DEI) efforts into the fabric of their organization – As an organization that has built its success on “doing the right thing”, we are diligently working to incorporate diversity, equity, and inclusion (DEI) into every...
CBE Companies Among 2023 Training APEX Award Winners
Advancing our development programs to offer meaningful training for a positive employee experience. CEDAR FALLS, Iowa, Feb.28, 2023 -- CBE was recognized with the 2023 Training APEX Award issued by Training magazine, a premier learning and development publication in...
We are excited to announce the new Leadership & Legacy Scholarship Program!
WATERLOO, IA – Leader Valley is excited to announce a new Leadership & Legacy Scholarship for Minority Students that will benefit high school students throughout the Cedar Valley with plans to attend college. Established by CBE Companies (CBE) Owner and Chairman...
Social Monitoring: Customer Experience Management Across Channels
Whether businesses have one or many social media accounts, ensuring positive customer experience (CX) is a necessity — no matter what channel. Because social media often serves as the entry point for customers, it’s necessary to employ some form of social monitoring....
How We Do It
Right-Channel Customer Service
Award-Winning Training
Post-Call Satisfaction Surveys
Executive Sponsorship
High-Value Analytics
Regulatory Compliance
Looking for a place where your skills can thrive? Explore a world of opportunity with us! Visit our Careers page to discover the various positions available, learn about our culture, and find out how you can contribute to our success. Come be a part of our growing team – your future awaits!
Ready to Get Started?
Let's Talk Business.
